Communication and collaborations are two most important aspects of any business. There are many businesses that use VoIP based unified communication solution as it bestows benefits like,
• Reduced expenses
• Remote communication
• Increased productivity
• Strengthen collaboration
• And more
The VoIP based solutions can be used to improve communication of staff members as well as it can be used to create a new revenue generation stream.
There are different technologies that can be used to build a VoIP solution. Based on the required features and functionality, a specific technology can be used. In this article, I will share a quick brief of different VoIP development technologies that you can use to build various VoIP Solutions.
WebRTC Development
It can be used to develop a web based communication solution. The WebRTC eliminates need of the additional communication hardware such as, IP Phone, headphone, etc. It allows peer to peer communication using browser technology. It can be used to build communication and collaboration solutions to support remote communication. The WebRTC development is used to build solutions for peer to peer calling and conferencing. It can also be used to develop a web phone that can be integrated within the solutions such as, contact center solution.
FreeSWITCH Development
It is a PBX system and furnished with all features of the IP PBX. The FreeSWITCH works amazingly well with the video and voice. Thus, it can be used to develop high quality video conferencing and voice conferencing solution. Of course, it has PBX features so it can also be used to develop various solutions such as, IVR system, IP PBX software, click to call, voice telephony solution, voice logger solution, so on and so forth. It is very good at developing the multitenant VoIP solutions as it can support thousands of concurrent calls without degrading its quality.
The pioneer of VoIP development segment is Asterisk. It is also a PBX system and it can be used to develop various VoIP based communication applications such as, call center software, IP PBX solution, Click to call software, call recording solution, billing solution, Interactive voice response system, so on and so forth. It is the counterpart of FreeSWITCH. The advantage of Asterisk development over FreeSWITCH development is that it is older than FreeSWITCH so it has a bigger community than FreeSWITCH. Also, there are more Asterisk developers than FreeSWITCH developers in the world. Thus, you can get competitive rates for Asterisk development. The disadvantage of Asterisk over FreeSWITCH is that it supports a limited number of concurrent voice and video channels.
Kamailio / OpenSIPs
These two are different VoIP development technologies, but can be used to create server side applications such as load balancers, failover system, etc. Both are good and you can use any one of these technologies to develop a robust VoIP solution.
End Notes
The development platform needs to be chosen wisely to build a robust, secure and scalable VoIP solution. Based on the required features and functionality, the VoIP technology can be used. You can take the help of a VoIP consultant to choose the best VoIP platform that can meet your current and future needs.